ScrumMaster's Essential Skills

The class covers four key areas of ScrumMaster's work.

1: The Art of Facilitation

• Engagement: how to raise and keep engagement of participants high.
• Facilitator’s stances: applying proven techniques of great facilitators.
• Work session design: templates for planning and running goal-oriented meetings.
• Bonus topic: facilitating distributed and large meetings.

2: Leading Change with Retrospectives

• Frameworks and templates for designing great retrospectives.
• Common pitfalls, facilitator’s gotchas and ways to avoid them.
• Retrospective examples: a dozen of ready-made templates for running your retros.
• Running release- and project-scope retrospectives.

This part of the class is based on Alexey's e-book Retrospective Cheat Sheet which the participants get as a gift after the class.

Part 3: Developing and Deepening Coaching Skills

• Mentoring vs. teaching vs. coaching
• Active listening skills Coaching frameworks
• Practicing essential coaching skills
• Integrating coaching in daily working conversations

4: Getting More Value from Scrum Ceremonies

• Sprint Planning: preparation and facilitation
• Backlog Refinement: process and recommended meetings
• Sprint Review: hows and how-nots
• Distributed meetings and customer involvement.

Once in a while we run this public class - check our schedule.

Still we recommend to have this class run in-house for the internal community of ScrumMasters and process facilitators. Such form helps participants discuss specific situations they are dealing with on daily basis - contact us for a quote.